Your HVAC business could be vulnerable to lawsuits and fines that could cost $1,000’s of dollars. Title III of the Americans with Disabilities Act (ADA) is being set as precedence to include a business’s website as “places of public accommodation”. This includes your company’s website presence. It may not be your intent but if your website has inaccessible features to it you could be exposing your livelihood to lawsuits and fines. People with disabilities can think this is discriminatory against people like them and other people with disabilities and based on that interpretation your business's website could be in violation of Title III of the ADA Act.
The truth is in and companies of all sizes, even those that operate with less than 15 workers are experiencing lawsuits in record time. For HVACs specifically, your website needs to be ADA compliant and accessible. Website accessibility could be interpreted to mean that your websites content are accessible with remediation to those with disabilities. This means your website is easy to use and can also provide more business opportunities for your business.
As we move into 2021 and beyond it will be important to have a written statement in place to ensure your website ADA compliant. No HVAC business owner wants to get that confusing legal letter in the mail. Especially, since there are many solutions available for your business's website. ADA website compliance fines are currently being filed against many companies to include HVAC businesses. The answer is to have a great business work with you to limit that legal pain.
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